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SyncPortal BETA

Refund Policy

Last updated: January 18, 2026

This Refund Policy ("Policy") describes the refund terms for purchases made through SyncPortal ("Service", "we", "us", or "our"). By making a purchase, you agree to this Policy.

Please read this Policy carefully before making a purchase.

1. 30-Day Money-Back Guarantee

We offer a 30-day money-back guarantee on all purchases. If you are not satisfied with your purchase for any reason, you may request a full refund within 30 days of your purchase date.

To be eligible for a refund, you must request it within 30 days of the original purchase date. Refunds will be processed to the original payment method used for the purchase.

2. How to Request a Refund

To request a refund, please contact us:

Please include the following information in your refund request:

  • Your account email address
  • Transaction ID or purchase date
  • Reason for the refund request (optional)

We will process your refund request within 5-10 business days.

3. Processing Refunds

Once your refund request is approved:

  • Refunds will be processed to the original payment method used for the purchase
  • Processing time may take 5-10 business days depending on your payment provider
  • Any credits associated with the refunded purchase will be removed from your account
  • You will receive email confirmation once the refund has been processed

Note: Refunds are processed through Paddle, our payment processor. The refund will appear on your original payment method statement.

4. Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting to this page. We will notify you of any material changes by updating the "Last updated" date at the top of this page.

Your continued use of the Service after any changes to this Policy constitutes acceptance of the updated Policy.

5. Contact Us

If you have questions about this Refund Policy or need to request a refund, please contact us: